Return & Refund Policy

At Time May Tell, we want you to be satisfied with your purchase. Please review our return and refund policy before placing an order.

1. Returns

We currently do not accept returns or exchanges for change-of-mind purchases.

This includes situations where you:

• Changed your mind about your purchase

• Ordered the wrong size

• No longer want the product

• Decided that the product does not meet your personal preference

All sales are considered final unless the order arrives damaged, defective, incorrect, or otherwise has an issue covered by this policy.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photos or videos showing the product and the issue

After reviewing your request, we may offer a replacement, partial refund, full refund, or another appropriate resolution.

Please do not send any items back without contacting us first and receiving return instructions from our customer service team.

3. Missing or Incorrect Items

If an item is missing from your order or you receive an incorrect product, please contact us as soon as possible after delivery.

We may request photos of the package and the items received in order to investigate the issue with our fulfillment partner.

If the issue is confirmed, we will provide an appropriate resolution.

4. Refunds

If a refund is approved, the refund will be issued to the original payment method used for the order.

The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.

5. Order Cancellations

Orders may be cancelled before they are fulfilled, subject to our ability to stop the fulfillment process.

Once an order has been fulfilled or shipped, we may be unable to cancel or modify the order.

If an order cannot be fulfilled within the stated delivery timeframe, we will contact you regarding the available options.

6. Contact Us

If you have an issue with your order, please contact our customer service team with your order number and relevant details so that we can assist you.

Email: maytellservice@gmail.com